On-device transcription
On-device transcription is speech-to-text processing that runs on the phone doing the recording, producing a live transcript while the conversation is still happening.
The transcript is the raw material for everything after it. Structured extraction turns it into lead fields, so when the transcript gets names, companies, and details right, your lead records come out right.
Why run it on the device?
- Your reps work on crowded show-floor networks, and running on the phone keeps the transcript moving with the conversation.
- Your rep can glance at the live text to confirm a name or a detail before the prospect walks away.
What has to happen before it starts?
A recording disclosure. Your rep tells the prospect, in a sentence, that an AI note-taker will record and transcribe the conversation. Then speaker separation keeps the prospect’s lines apart from your rep’s.
Where do you find it in FieldXM?
When your rep records in the FieldXM mobile app, they see a live transcript that runs on the phone. Speaker separation labels the prospect’s lines and your rep’s, and identifies no one. Then FieldXM fills in the lead fields and notes for your rep.
Related terms
- Conversation captureConversation capture is the practice of preserving what a prospect said in an in-person sales conversation as structured lead context, such as pain points, product interest, and next steps.
- Speaker separationSpeaker separation is a transcription step that labels each line of a conversation by speaker role, such as prospect or rep, so what the prospect said stays distinct from what the rep said.
- Structured extractionStructured extraction is the use of AI to turn a conversation transcript into filled lead fields and notes, such as pain points, product interest, and next steps, that an owner can sort and act on.
- Offline captureOffline capture is the ability to record leads and notes on a mobile device with no network connection, holding each capture in a queue until the signal returns and it can sync.
- Recording disclosureA recording disclosure is the short spoken statement a rep makes before recording a conversation, telling the prospect that an AI note-taker will record and transcribe it and checking that this is alright.
See it in FieldXM
- Universal lead captureYour reps keep talking while the FieldXM mobile app writes the notes and fills in your own qualification questions. They scan any badge at any show.
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